Women’s healthcare provider Tia has rolled out Nabla‘s ambient AI assistant across its clinical operations after a two-month pilot program that demonstrated significant efficiency gains in medical documentation.
The partnership represents a strategic technology investment for Tia, which has built its reputation on integrating primary care with gynecology, mental health, and wellness services through a hybrid care model focused on women’s health.
During the initial pilot, which involved 30 Tia providers across seven specialties including gynecology, acupuncture, psychiatry, preventative medicine, and primary care and family medicine, participants reported that the time required to submit clinical notes was reduced by 50% when using Nabla.
Following these results, Tia expanded implementation to all its clinics and markets, incorporating the AI assistant into both telehealth and in-person appointments. The technology has been adopted by the clinical team, with more than 90 providers now actively using the system to generate over 50,000 clinical notes to date.
The implementation aligns with findings from Tia’s Women’s Integrated Primary Care 2024 Outcomes Report, which highlighted that nearly half of women ages 18-35 reported negative interactions with healthcare providers, contributing to higher rates of mental health issues, lower life expectancy, and lack of midlife support.
Tia’s approach to addressing these challenges centers on what they call a Primary Care ‘Plus’ model and emphasizes relational care that prioritizes active listening and shared decision-making between patients and providers. The company identified that excessive documentation requirements were shifting providers’ focus to screens rather than patients, adding administrative burden and potentially undermining patient-provider relationships.
“Improving provider-patient interactions is at the heart of Tia’s mission,” said Felicity Yost, Tia co-founder and CEO. “We want our providers to feel inspired by their work and deeply connected to their patients and not buried in administrative tasks. Nabla has given them back that time, allowing us to stay true to our values of gender equity and patient-centered care.”
The press release also highlights the companies’ shared concern about gender inequity in healthcare technology. Many digital health innovations, including AI-powered technologies, often fail to close care gaps due to lack of diversity in AI development and male-dominant perspectives shaping AI models.
“Bias in healthcare technology is a serious issue,” said Delphine Groll, Co-Founder and COO of Nabla. “From the start, Nabla has ensured that the training datasets for our speech-to-text model include a great diversity of genders, accents, and languages to mitigate bias in clinical documentation. Moreover, our clinical documentation evaluation process includes checks to carefully assess whether facts are wrongly inferred, particularly due to gender biases.”
