Director, Community and Development

Who We Are: 

Herself Health is an Advanced Primary Care practice for women 65+ enrolled in Medicare and Medicare Advantage plans. The concept was born out of a need to significantly improve the delivery and quality of primary care provided to this population and solve common challenges with the delivery of healthcare today, such as long wait times, rushed appointments, and care that is generalized, rather than personalized. We have a focus on women’s issues later in life (Bone loss, weight fluctuation, changes in mental, social and emotional health). The concept and development of this company has been led by a successful venture-backed team and board with a well-established record of building “best-in-class” companies.

What We Do: 

At Herself Health, we believe in taking a bold approach to the care of women in their most self-defining years. From their mid 60’s, as they age, women may finally have the luxury of time for self-care, self-reflection, and self-discovery. They often find a renewed purpose in life and can truly tap into the wellspring of wisdom and resilience they have built, allowing them to live their lives as fully as they aspire. We believe that trusted relationships are nurtured through effective communication and a sense of enduring connection.

We use a team approach to care. As a highly trained and experienced group of professionals, we delight in working closely with each other, our patients, their loved ones, families, and caregivers. We work hard to maximize overall wellness, preserve function, optimize health, and help each woman age with dignity and grace. Our team of experts aims to elevate our patients’ experience of healthcare by providing evidence-based, whole-person, coordinated, timely, cost effective, and values-centric care. We espouse a joyful, respectful, non-discriminatory, and non-judgmental approach to every interaction, whether with our patients or among ourselves. 

About the Director, Community and Development role:

We are seeking a Business Development Community Director to join our team. This is a critical market level leadership role responsible for engagement, outreach, and relationship-building within our community. The successful candidate will provide strategic direction, manage multiple programs, and lead various teams focused on community development. 

Core Responsibilities: 

• Team Leadership- Manage and provide guidance to the Community Relationships Manager, Provider Partnerships Manager, and Payer and Agent Engagement Manager. Your leadership will be crucial in executing community-based programs and developing our team. 
• Strategic Planning Set the strategic direction for all community-based and partnership programs and initiatives. Collaborate with other senior leaders to align these efforts with the organization’s overall goals and objectives.
• Community Partnership- Oversee the development and implementation of impactful and sustainable community partnership and engagement strategies. These strategies should align with the needs of the community and our organization’s mission.
• Program Management and Evaluation- Monitor and evaluate the effectiveness of community programs, tracking key performance metrics. Use this data to continually improve and refine community engagement efforts.
• Collaboration with Marketing and Sales Teams- Work closely with the marketing and sales teams to align community engagement efforts with broader marketing and business development strategies.
• Community Reputation and Relationship Management- Establish and maintain the organization’s reputation as a community-minded, patient-focused healthcare provider. Build strong relationships with community stakeholders, partner with local providers and hospitals, and engage with payers and agents.
• New Market Launch- Support our entry into new markets, participating in comprehensive market research, partnership cultivation, and go-to-market community partnership strategy development. Coordinate launch activities across growth in partnership with marketing, and ensuring alignment with business objectives, ultimately building our market presence, and facilitating growth. 

Metrics of Success: 

• New Patient Growth 
• Organized Events 
• Lead Generation 

Must Have experience: 

• 8+ years of a proven track record in a leadership role within business development or community engagement 
• Demonstrable experience in developing and implementing strategic plans 
• Excellent communication and interpersonal skills 
• Strong leadership and team management abilities
• Ability to evaluate program effectiveness and make data-driven decisions
• Experience collaborating with sales and marketing teams
• Dedication to community service and engagement 

Nice to have experience:  

• Experience building events for the senior population preferred 
• Knowledge of the aging population and senior communities, including their needs, concerns, and trends 
• Experience working in a CRM, preferably Salesforce 
• Degree in marketing, communications, public relations or a related field or equivalent experience. 

As the Business Development Community Director, you will play a critical role in driving patient growth, promoting lead generation, and establishing our organization as a trusted partner in the community. If you have the experience and passion to fill this role, we would love to hear from you. 

We support Equal Employment Opportunities (EEO). We are committed to an inclusive workplace. We do not discriminate on the basis of race, religion, color, national origin, gender identity or expression, age, marital status, veteran status, disability status, parental status, political affiliation, or any other status protected by federal, state, or local laws.