Compliance Director

Maven is the largest virtual clinic for women’s and family health with a mission to improve the health of the world– one woman, one family at a time. Maven’s unique care model enables employers and health plans to improve maternal health outcomes and lower costs, while empowering parents to grow their families while growing their careers. Its platform is global, includes personalized programs across fertility, maternity, and parenting/pediatrics, and offers 24/7 access to Maven’s proprietary telemedicine network, the largest in women’s health. Founded in 2014 by CEO Katherine Ryder, Maven was recognized in 2020 as Fast Company’s #1 Most Innovative Health Company. Maven has supported over 8 million women and families, and raised $92 million in funding from leading investors like Sequoia Capital, Oak HC/FT Partners, Icon Ventures, and individual strategic investors Reese Witherspoon, Mindy Kaling, Natalie Portman, and Anne Wojcicki.

We’re looking for an experienced Compliance Director to lead our cross-functional compliance efforts and support the rapid growth we are experiencing in the US and abroad.  Reporting to the Chief Financial Officer with a dotted line to the General Counsel, the Compliance Director will be critical to our ability to scale Maven’s unique virtual care model while adhering to relevant regulations.  We need a forward-thinking, collaborative and optimistic leader who can help us solve the many complex issues that surface working across different healthcare populations while managing hyper-growth.

As Compliance Director at Maven, you will: 

• Lead the development, implementation and management of an effective healthcare regulatory compliance program
• Draft and implement policies and procedures for, and oversee all compliance efforts to, support fast-paced growth in the United States and abroad
• Develop and drive compliance solutions in a broad array of areas, such as: credentialing, quality assurance and peer review, network management, CMS requirements, state practice laws, and cross-border privacy regulations, among others
• Build out our cross-functional compliance efforts with a specific focus on digital health solutions in collaboration with our Legal, People, Marketing, Product, and other teams
• Build a comprehensive organizational risk assessment and management program designed to meet and exceed payor requirements
• Lead any internal investigations pursuant to corporate compliance plans and advise on appropriate mitigation and remediation strategies
• Establish strong collaboration channels and relationships across the executive suite and with our Clinical Operations, Provider Operations, Sales and Strategy teams
• Set a long-term vision for the Compliance program and organization, including how it will scale effectively as we rapidly grow our business globally
• Analyze complex, technical, professional, regulatory or legal standards and publications, distilling insights into actions

We’re looking for you to bring: 

• 10+ years experience, with 5+ years directly managing key aspects of a healthcare compliance program
• Experience with:
  • Managed care and/or government programs including Medicaid
  • Working with regulatory agencies and/or payors
  • Leading healthcare, corporate, and commercial audits and certifications (NCQA & HITRUST a plus)
• Thought leadership, ability to synthesize complex information, strong organizational and project management skills, and attention to detail
• A positive, optimistic leadership style and collaborative mindset

Helpful experiences and skills (if you don’t have them, you can learn them with us!): 

• Experience in telehealth
• JD Degree (Bar admission not required)
• Professional compliance certifications (e.g., Healthcare Compliance – CHC or similar

At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams.

Benefits & Perks: 

Maven employees are united in their quest to improve the health and well-being of women and their families in our community. We seek to empower all of our team members to fulfill that mission and reach their full potential regardless of function, geography or experience level. That’s why we invest in our employees, who are our most important asset in achieving our mission. To that end, we offer:

• Choice of great medical, dental, and vision insurance plan options, including a plan for which the premium for Mavens is 100% covered by Maven
• Access to the Maven platform service and free Maven appointments for Mavens and generous credits for family & friends
• Free One Medical membership
• 401(k) plan
• Unlimited paid time off
• Monthly stipend for your choice of wellness benefits
• Weekly stipend for a *free* lunch
• One-time stipend to enhance your work from home experience (We will be working remotely until sometime next year!)
• A variety of virtual team events such as musical performances, game nights & happy hours
• 12 weeks parental leave and 2 weeks flexible time upon return
• Annual professional development stipend
• 1 month paid sabbatical after 5 years

Maven is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.