Description
As our Account Manager, you will work closely with our clients to provide world class client service. You are responsible for leading and cultivating relationships with small to mid-sized employers and executing on their fertility benefits priorities and enabling more of their members on their path to parenthood.
What you’ll do…
- Establish, cultivate and manage the client relationship at multiple levels, serving as a fertility benefits consultant and trusted business advisor to our employer clients
- Build relationships with consultants and brokers, recognizing the value they bring to our clients and to us
- Create the strategic retention and growth plan for each assigned client
- Effectively plan, negotiate and influence the interactions and relationships with clients, their brokers / consultants and internal team members to achieve strategic goals
- Ensure the timely and successful delivery of our solutions according to client needs and objectives
- Identify areas of improvement for fertility benefits and recommend enhancements
- Meet with clients quarterly or more often as necessary
- Prepare, host and follow-up an annual planning session with the client
- Create and clearly articulate the value story, trend drivers and tracking of solutions performance for the client
About you…
- 5+ years of experience within the employee benefits, fertility and/or healthcare industries
- You will have a proven track record of working with members or clients within the industry
- Excellent negotiation, collaboration, and listening skills
- Excellent messaging, positioning and presentation of information for client impact and influence
- Strong work management skills – identify a goal and the steps needed for accomplishment and actively manage action steps to accomplish goal
- Strong business and financial acumen
- Confidence and drive to strategically sell additional products to meet a client’s objectives
About us…
Progyny is a leading fertility benefits management company in the US. We are redefining fertility and family building benefits, proving that a comprehensive and inclusive fertility solution can simultaneously benefit employers, patients, and physicians. Our benefits solution empowers patients with education and guidance from a dedicated Patient Care Advocate (PCA), provides access to a premier network of fertility specialists using the latest science and technologies, reduces healthcare costs for the nation’s leading employers, and drives optimal clinical outcomes. We envision a world where anyone who wants to have a child can do so.
Our mission is to make any member’s dream of parenthood come true through a healthy, timely, and supported fertility and family building journey.
Come join a company that’s been recognized by Modern Healthcare as one of the Best Places to Work in Healthcare.
Our perks:
- Family friendly benefits:
- Paid maternity and paternity
- Fertility benefits (including egg freezing and IVF)
- Emergency childcare program
- Parent’s group
- Health, dental, vision and life insurance options for employees and family
- Paid vacation and summer flex time
- Company equity
- Bonus program
- 401K Match
- Monday breakfasts/ Friday lunches/ healthy snacks
- Company social events
- Sit/ stand desks
Progyny is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.