Senior Producer, Marketing & Communications

Role Summary: We need a senior producer to help operationalize the creative production process at Tia and serve as a liaison between the creative and marketing teams. As a brand-first company, we create content,  products and experiences (digital + IRL) that change how women think about their health and engage in the healthcare system at large. We are looking for a rockstar producer that compliments Tia’s brand and marketing strengths and can help scale Tia’s creative outputs across every digital and physical touchpoint. This role is at the center of the creative team, working closely with the Creative Director, Content, Community, and Product teams; together, we’ll come up with exciting and effective ways to help women succeed in their health. You’ll drive Tia’s brand and design organization forward by managing the production of creative work end-to-end, including the planning of powerful campaigns, management of interdisciplinary teams to hit timelines, review sessions, and procurement of merchandise and assets helping to further establish Tia as the most loved and trusted brand in women’s health.

Values:

1. Act as a pack, not a lone wolf
2. Be driven to achieve excellence, but with regard to effort over impact.
3. Dare to be open, to be vulnerable.
4. Be compassionate.
5. Practice a meritocracy of ideas.
6. Find joy and gratitude everyday.

Abilities:

• Is naturally meticulously organized, and has an innate propensity to see a mess and clean it up.

• Has strong communication abilities, and utilizes clear communication style – directive and straight-forward, not overly dramatic or passive. Can read between the lines of others’ communication.
• Strong process orientation, and uses process to anchor the often ambiguous nature of design work towards outcomes and deliverables
• Ability to manage and communicate up, and across to other teams.
• Escalates effectively when they or a team member is lost, needs direction, or adhering to timelines isn’t possible
• Is motivated by “checking things off the list” and “getting things done”
• Has a natural ability to motivate others, and is motivated by help team members reach their goals
• Works with third party vendors to get items made. Is skillful at negotiating for best rates.
• Is able to sense when teammates are or are not stressed and provide appropriate amounts of work based on capacity.

Skills: 

• Planning. Creates detailed, organized and clear project plans, and keeps track of simultaneous projects.
• Communication. Can easily read between the lines into what people and communicated and why. Can open lines of communication across teams.
• Procurement and working with vendors. Creates and maintains relationships with vendors, working with them to produce everything we make at Tia and ensure we get it at the best price. Is skillful at writing and upholding contracts when working with third party vendors.
• Digital media and content management. (Until other roles are created and filled) Is skillful at creating and keeping up with a process to maintain and build our digital media presence.
• People organization. Is skillful at assigning and delegating tasks amongst the team based on skill set, professional interest and capability.
• Budget-conscious. Is skillful at tracking project costs and working within a budget.

Responsibilities: 

• Manage the internal “making process” of Tia Creative Team projects

1. 1. • Manage internal team projects, requests from other teams, delegating, scoping, and assigning projects.
      • Maintain pulse on all team members to ensure capacity, success, and clear communication.
      • Schedule meetings and workshops, send clear meeting agendas ahead of meetings, take notes, and provide follow ups with notes and action items after meetings and workshops.
      • Utilize industry best practices, techniques, and standards to see projects through execution and ensure success.
      • Interface with other teams to collaborate, set expectations, ensure healthy relationships and clear communication are core to Tia processes’.
      • Communicate early and often to ensure timelines and goals are met. If timelines cannot be met, proactively communicate accordingly.
   2. Manage the external “making process” 
      • Interface with freelancers, vendors, and third parties to produce assets, products, and anything else we decide to make with the help of an outside vendor.
      • Write and uphold clear contracts to ensure Tia’s success.
      • Manage the scheduling, communications, ordering, and procuring of third party vendor items and relationships.
      • Set, communicate, and adhere to project budgets.

• Support in management of social media 

1. 1. • Manage the creation process of social media assets and posts according to the content calendar

• In collaboration with Creative Director, establish and adhere to a functional creative team process

1. 1. • Develop clear and accurate project timelines and plans that allow room for flexibility, feedback, and collaboration between teams
      • Be the “investigator” for when process is not adhered to
      • Communicate the importance of process as a means of determining success

• Establish the creative team as a true partner and collaborator, and content / marketing as a method for problem solving across the company

1. • Encourage clear communication between teams
   • Ensure no “balls are dropped” in the process of making things
   • Schedule and encourage kick offs and retros for all large projects
   • Assist team members in sharing the work company-wide
   • Document and share wins, suggestions, feedback, and failures in efforts to continually making teamwork stronger