Website CarrotFertility Carrot
Global fertility benefits for employers that save money and tame anxiety
About Carrot:
Carrot Fertility is the leading global fertility benefits provider for employers built to make fertility care and family-forming affordable and accessible for everyone who wants or needs it. Companies use Carrot to customize a fertility benefit that provides employees financial, medical, and emotional support as they pursue parenthood, reducing healthcare costs and resulting in better clinical outcomes.
The Role:
We’re searching for a consultant who will assist in supporting our operations in South Korea. You will be a part of our Global Solutions team, and work closely with the respective team members for South Korea and projects that touch South Korea. You will work with the team to conduct country-specific research and build local relationships that will power the local experience multinational employees, Carrot members, across South Korea who have used their Carrot benefit.
As an Operations Consultant, you will contribute to:
- Operations Research – Work internally with Global Solutions on research for local complexities to support Carrot’s global knowledge base, multinational employer customer needs, and member inquiries managed by the Care Navigation team such as internally helping cases related to complex cross-border reproductive care pathways.
- Strategic Problem Solving and Execution – Provide analysis, recommendations and then be able to drive a project through to completion in order to achieve objectives for the local region.
- External Relationship Management – With support from other members of the Carrot teams, you will assist in managing local relationships with fertility experts as well as external partners such as fertility clinics, attorneys, and relevant agencies.
If you are excited about solving complex fertility healthcare issues, are a strong communicator with internal teams and external stakeholders, and have a desire to support work assisting individuals and couples as they bring children into their family, this may be the position for you.
Skills Required:
- University or College Bachelor Degree
- Efficient and effective research skills
- Ability to focus and deliver on problem-solving
- Strengths in understanding interpersonal and collaborative relationships
- Strong verbal and written communication skills
- Demonstrated process-driven expertise
- Ability to manage ambiguity within a sensitive health field
- Consider oneself as highly organized and independent
- Strengths with scoping projects, allocating time, and communicating to team
- Strong relationship management skills
Experience:
- Professional or personal experiences with fertility care, infertility-related treatments, or family-forming services in South Korea.
- Awareness and understanding of cultural sensitivities related to reproductive health care in South Korea. Additional awareness about other countries in the Asia-Pacific region is a bonus.
- Demonstrated ability to manage and efficiently complete multiple complex projects.
- Proven ability to manage internal and external relationships with senior stakeholders.
- Experienced and comfortable working remotely.
- Fluent (written and verbal) in English and Korean. Fluency in other languages used in Asia is a bonus.
Why Carrot?
Founded in 2016, CB Insights recognized Carrot as one of the world’s most promising private digital health companies. In 2020, Carrot was named to Fast Company’s World Changing Ideas awards program, which recognizes companies that are tackling society’s biggest problems, and Carrot was named to Fierce Healthcare’s Fierce 15 List of 2021 which recognizes the most promising healthcare companies in the industry. Carrot supports 200 companies in more than 50 countries across North America, Asia, Europe, South America, and the Middle East