Financial Coordinator

Description

Responsible for front desk activities within the practice but more specifically focused on the financial aspects of the front office such as collecting payments and financial counseling for patients.

Essential Responsibilities:

· Meets with Patients for financial counseling

· Maintain accurate payment information in patient record. Communicate with the Nurse Coordinator/Finance Team regarding status of patient treatment options.

· Prepare refund check requests and properly documented such requests before passing them on for approval by the Practice Manager.

· Strong follow-up and organization skills.

· Answers phone

· Obtains Pre-certifications and Prior Authorizations

· Submitting claims to insurance

· Posting payments, processing checks as needed

· Responsible for daily deposits

· Answer billing questions form patients as needed

· Respond to patient calls/correspondence regarding billing questions, financial policies, claims submission, etc.

· Ability to work weekends, evenings and holidays, on a rotating basis with other teammates

KNOWLEDGE AND SKILLS:

To perform this job successfully, an individual must be able to perform each essential responsibility satisfactorily. The requirements listed below are representative of the knowledge, skills and/or abilities required.

Education and/or Experience:

· High School Diploma or equivalent; college preferred

· Fertility clinic experience preferred

· 1-3 years work experience in similar or related position or other office environment

· Excellent written and verbal communication skills