Site Reliability Engineer

Maven is the leading women’s and family healthcare company. Named the #1 Most Innovative Company in Health by Fast Company in 2020, Maven advances women’s health, family planning, and diversity in the workforce by empowering parents to plan or start a family while growing their careers. Employers love Maven because it helps lower their healthcare costs while improving their ability to attract and retain women and working parents. Founded in 2014 by Katherine Ryder, Maven has raised $88MM, and is backed by Icon Ventures, Sequoia Capital, Oak HC/FT, Spring Mountain Capital, Female Founders Fund, Harmony Partners, and individual strategic investors Reese Witherspoon, Mindy Kaling, Natalie Portman, and Anne Wojcicki.

Maven is looking for an experienced dev-ops engineer / site reliability engineer in our New York City office to lead all things infrastructure, site and system reliability, tooling, deployment, and information security. You will work with a strong cross-functional team of engineers, supporting our infrastructure using tools like Google Cloud Platform, Kubernetes, and Docker. Prior experience in healthcare settings is a nice-to-have, not a requirement. Strong production-level infrastructure, Linux, and containerization skills are needed.

As a Site Reliability Engineer at Maven, your core responsibilities include:

• Spend approximately:
  • One third of your time maintaining existing infrastructure and systems
  • One third of your time designing new deployment and security strategies
  • One third of your time working with other engineering and product teams on their infrastructure needs
• Maintain Maven’s existing Kubernetes deployment via Google Cloud Platform (GCP) to ensure high levels of availability to our members who rely on access to our healthcare platform
• Empower our developer teams to ship frequently, safely, and quickly
• Work with our engineering teams on broad infrastructure initiatives, like multi-cloud deployments, disaster recovery processes and testing
• Be a key member of our third-party audits and assessments like SOC 2, HITECH, and more
• Debug and resolve issues in our testing and production environments
• Assist deploying new versions of our systems in production (note that we only deploy during regular work hours)

We’re looking for someone to bring core capabilities to our team:

• 3+ years of production-level experience using cloud-based hosting, notably with Google Cloud Platform, AWS, or Azure
• 1+ years of production-level experience with Terraform, Ansible, Chef, Puppet, SaltStack, or other infrastructure-as-code tools
• Experience with containerized systems like Docker and Kubernetes
• One or more scripting language (Python, Ruby, Perl, etc)
• Experience with continual testing and continual deployment (CI/CD) systems and strategies
• Shell scripting skills (Bash)
• Strong communication skills, written and verbal

Helpful experiences and backgrounds:

Maven is intentionally built using a tried-and-true technology stack (Python, Flask, SQLAlchemy, React) that is easy to learn and maintain.

• Experience supporting a healthcare SaaS-type platform
• Experience with various security and compliance frameworks like SOC, HITECH

At Maven, we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams.

Benefits & Perks: 

Mavens are united in their quest to improve the health and well-being of women and their families in our community. We seek to empower all of our team members to fulfill that mission and reach their full potential regardless of function, geography or experience level. That’s why we invest in our Mavens, who are our most important asset in achieving our mission. To that end, we offer:

• Choice of great medical, dental, and vision insurance plan options, including a plan for which the premium for Mavens is 100% covered by Maven
• Access to the Maven platform service and free Maven appointments for Mavens and generous credits for family & friends
• Free One Medical membership
• 401(k) plan
• Unlimited paid time off
• Monthly stipend for your choice of wellness benefits
• Weekly stipend for a *free* lunch
• One-time stipend to enhance your work from home experience (We will be working remotely until sometime next year!)
• A variety of virtual team events such as musical performances, game nights & happy hours
• 12 weeks parental leave and 2 weeks flexible time upon return
• Annual professional development stipend
• 1 month paid sabbatical after 5 years