Website everly_well Everlywell
Everlywell makes lab testing easy and convenient with at-home collection and digital results in days.
EverlyWell is a consumer-initiated at-home laboratory testing company with easy-to-read and actionable results. We are at the forefront of personalized health, transforming the $25B lab testing industry. We’re here to empower people to take control of their health by making lab testing easy to access, understand, and afford. We seek excellence in everything we do for customers and our teammates.
ROLE SUMMARY
We are hiring a versatile Coordinator to help manage programs for enterprise clients in our B2B2C channel. In this role, you will support both internal and external projects and deliverables to service and scale multiple enterprise accounts.
Reporting to the Sr. Program Manager, you will join a team that loves healthtech, building relationships and making an impact. You’ll be instrumental in growing Everlywell’s enterprise channel, so being highly motivated, entrepreneurial and execution-oriented is a must.
We are in high growth, startup mode and need someone who is willing to get their hands dirty. If you are passionate about delivering high quality work on time for clients and looking for an opportunity to learn, build, optimize, and grow, EverlyWell is the place for you.
What You’ll Do:
- Onboard and conduct trainings for new enterprise clients.
- Generate and deliver on contractual reporting for enterprise accounts, driving toward continual optimization and scale.
- Create and run marketing campaigns to service client programs.
- Monitor and continuously improve upon internal and external metrics and KPIs.
- Vet and manage vendor relationships.
- Coordinate on-time completion of complex projects with pre-defined metrics and
requirements. - Build strong rapport with external and internal stakeholders, alike.
- Proactively mitigate risks and resolve cross-functional issues, seeing around corners and
identifying blind spots. - Consistent with our values, deliver a top notch client experience to clearly communicate and
deliver on our value proposition.
- Preferred functional experience: Project Coordination, Campaign Management, Account
Management, Business Analyst, Onboarding/Implementation - 1-2 years experience in consulting, client services, project management
- Highly analytical, strategic thinker and data driven, but also a creative problem solver
- Incredible attention to detail, structured thinking and organization skills
- Comfortable leading presentations
- Collaboration across functional teams to service client accounts
- Speediness, resourcefulness and responsiveness to internal & external parties on short
deadlines – ability to prioritize and act on deliverables quickly - Ability to make thoughtful, actionable recommendations under minimal structure
- Collegial, high energy, and persistent personality
- Average to advanced Excel modeling required
- SQL skills preferred
- Healthcare and consumer products experience strongly preferred
- Prior experience in a fast-paced startup environment a plus
- Venture backed by top-tier firms
- The opportunity ahead knows no bounds
- Open vacation policy
- Employee discounts
- Paid parental leave
- Health benefits
- 401(k)
qualified applicants will receive consideration for employment without regard to race, color, religion,
sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual
orientation or any other characteristic protected by law.