As part of the Thinx Analytics Team, the ideal candidate will be responsible for supporting the overall analytics strategy and organization which delivers information, insight, and recommendations to optimize Thinx’s overall business, with heavy emphasis on e-commerce.
The primary directive for the person who fills this position will be taking responsibility for how the Looker BI platform is utilized. This includes building Explores from our AWS-hosted data sources (web analytics, Shopify, marketing platform data, etc.) and the views, looks and dashboards that flow from them.
The related secondary goal will be helping us consolidate and optimize the data we store in our Redshift data store. We need to blend and aggregate the data we collect for faster and better reporting and analysis.
Finally, the analyst will also work on ad hoc and deep dive analyses for our internal partners, primarily marketing, merchandising and product teams, giving them data-driven insight into improving our business.
Key to these responsibilities is that we are looking for someone to provide insightful solutions and analysis followed by active recommendation, not merely fill a mechanical reporting role. We are looking for a creative thinker who can help us continue moving forward, improving our customer experience.
SKILLS & EXPERIENCE
- 4+ years reporting/analysis experience at an online retailer, ecommerce setting, publisher, online agency or like environment.
- Intermediate experience with Looker to create Explores and reports.
- Intermediate experience with SQL, Hive or like database querying language.
- Experience and/or desire and aptitude to learn ETL scripting for our Redshift data store and Shopify.
- Knowledge of Adobe Analytics, Heap, Google Analytics or like web analytic tools.
- Experience with BI/data visualization platforms such as Tableau, Power BI or Datorama is highly desirable.
- Strong project management and communication skills.
- Strong conceptual/analytical/creative thinker.
- Strong data interpretation and communications skills; ability to summarize and present complex findings clearly and concisely to various management levels.
- Provide insights and recommendations to increase site conversion and drive site improvements. Identify traffic trends by channel, abandonment issues and opportunities for improving site conversion rates.
- Provide analytic support to measure sales performance, analyze promotional results. Provide data to determine measure marketing efforts effectiveness.
- Research and recommend enhancements to web design/functions and CRM systems.
About Thinx
We empower every body* through innovative solutions and social change. From first periods to post-menopause and all the leaks in between, we create solutions that champion and support bodies throughout all stages of life. Our period underwear, Thinx (BTWN) and Thinx, and our absorbent underwear for bladder leak protection, Speax, are expertly designed with our signature technologies to help eliminate the anxiety and discomfort that come with leaks at different ages. But our work doesn’t stop there: we’re also driving social change to make a difference for generations to come.