Senior Product Designer

Tia is the next generation women’s healthcare platform bringing empathy and innovation together to help women thrive. Our interdisciplinary team of doctors, designers & data enthusiasts have seen first-hand how women’s needs have been radically underserved and underestimated, and are on a mission to build a new distinctly female care model from the ground up, online and offline.

Tia’s ecosystem of products, tools and services — from the Tia app to the Tia Clinic, a real-world gynecology, primary care, & wellness practice based in NYC — is connected by a unique, human-centered approach to care that focuses on listening and learning all about women and their holistic needs, from anatomy to emotions, from gut health to getting it on. Tia encourages honest and transparent conversations about patients’ health, both with their care team and their community of members, to help women make independent and informed healthcare decisions with confidence and ease.

We’re seeking a Senior Product Designer to join our team in San Francisco. You will be responsible for the discovery and definition of customer needs, the ideation and conception of potential product solutions, and the detailed design of the experience that will enable both our customer and business to succeed.

As a Senior Product Designer, you’ll be embedded with a team of engineers, product managers, and other cross-functional teammates. You will be involved in every aspect of the product development process, from conception through launch and scale, working on both strategy and tactics to create products that patients and providers love. As a senior member of our design team, you’ll also help to mentor and lead other members of our growing team.

You’ll design strategic functionality and design systems that power patient and provider touch points across the entire Tia ecosystem. You’ll take on tough interaction and user interface design challenges, and you’ll work on big new ideas that will transform women’s healthcare.

Your Abilities

• • Ability to connect dots, synthesize information at a high level and structure ambiguity in to useful models
  • Highly aware and connected to the emotional and energy state of oneself and others, and able to effectively leverage that to drive behavior
  • Natural strength to generate and follow processes
  • Ability to understand how constitutive parts can work together or inter-relate to produce outcomes
  • Empathy and ability to impute, discern and unpack someone else’s perspective and motivations

Your Skills

• • 4+ years of UI/UX Design experience
  • Proficiency in Sketch, Figma, Adobe XD, or similar tools to create user interfaces for native mobile apps and web.
  • Experience creating interactive prototypes using Axure, InVision,  HTML/CSS, or other prototyping tools.
  • Working knowledge of the capabilities and constraints of web front-end technologies including HTML5, CSS, and JavaScript.
  • Experience using tools such as Adobe After Effects to create animations
  • Experience using tools such as Principle, Flinto, or Framer to prototype UI animation
  • Responsive web design experience across Mobile, and Native platforms
  • Good understanding of systems thinking and ability to translate complex systems into a simplified user experience
  • B2C experience in a start-up environment is a plus, but not required

Responsibilities

• • Lead design projects across the Tia product suite. Collaborate with Head of Design, Product Management, and Engineering teams to define and implement innovative solutionsRapidly produce multiple concepts and prototypes; knowing when to apply pixel-perfect attention to detail, and when to make low-fi sketches, prototypes, and proofs of conceptDeliver high-quality, on-time designs that take into account cross-functional requirements. Present and communicate your work and findings clearly and succinctly.
  • Design systematically, and with a deep understanding of the entire Tia ecosystem.  Manage the construction of information hierarchies, interactions, states, communication points, components, modules, typography, spacing, and colorChampion and lead consistency across our various productsDesign to consistently scale and leverage shareable components for web and application.
  • Conduct research to provide clear, evidence based insights informing the appropriate approaches and strategies. Work with Product Managers to identify gaps in our offerings, and ideate on ways to improveLead usability testing to validate your designs and test assumptionsUtilize data and user research to inform your design decisionsUnderstand the competitive market and latest design trends, and leverage your knowledge to suggest new features and flows.
  • Lead, mentor and collaborate with other designers on the team to establish design presence in the San Francisco office. Provide leadership and mentorship to our Junior Designer Work closely with the Head of Design to establish shared design culture and language across offices. Actively contribute to new processes and ways of thinking to an evolving multi-disciplinary team. Recruit and interview new Product Designers, and improve our design hiring process.

Tia is an equal opportunity employer. We are proud to foster a workplace free from discrimination. We strongly believe that diversity of experience, perspectives, and background will lead to a better environment for our employees and a better product for our users and patients.

If you’re are committed to collaborative problem solving, creating high-quality and user-centric products, and want to make waves in women’s healthcare, join us!