Meet Cleo:
Cleo is reinventing a multibillion dollar industry with a guided care marketplace that employers offer to working parents. Cleo combines an app with a global network of experts who specialize in topics such as sleep training, lactation, career coaching, childhood development, prenatal nutrition, and much more. Today Cleo is supporting companies like Slack, Uber, eBay, and Reddit, across the US and globally. We’re headquartered in San Francisco and recently raised our Series B round from NEA. We launched Cleo from the TechCrunch mainstage and have been sprinting ever since. This is a rare opportunity to get in early with an exciting growth business and help shape our success in a critical role.
Role overview:
Cleo is growing and we are looking for our first VP of People to join our team and help us scale our HR/Talent infrastructure, design and deliver innovative people programs to support our continued growth. This is a hands-on role with green field opportunity to directly impact business through HR excellence and scalable best practices. This role will report to the CEO and be part of the executive team.
What you’ll be doing:
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- Partner with our business leaders to assess their team capabilities: identify competencies and talent gaps, recommend employee development resources; support talent assessment, hiring and succession planning
- Serve as a key member of the leadership team to bring HR expertise to help drive strategic growth plans and objectives across the organization
- Build, develop and lead HR and Talent teams
- Be a trusted advisor to both managers and employees and provide leadership on all aspects of organizational effectiveness, including performance management, employee relations, compliance, coaching, employee culture, etc.
- Continue to refine roles and responsibilities of all functions to ensure optimal business growth and collaboration as well as performance expectations
- Deliver high quality, proactive HR consultation that enables the attainment of strategic business goals and critical initiatives that support company growth objectives
- Design policies and programs to drive a positive culture with a hustle and grit attitude
- Coach team and managers regularly on management best practices
- Keep Cleo at the forefront of benefits offering that support families
- Our customers are your peers, for this reason this role will help craft product strategy, think critically about customer needs, and inform the overall business strategy
Qualifications:
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- A minimum of 10+ senior-level leadership experience in Human Resources building and scaling teams
- Prior experience building organizations with strong values and culture
- Ability to influence various stakeholders (such as Executive team, Business Leaders, and broader employee population) through strong communication skills as a subject matter expert
- A strong knowledge of best practice processes for workforce management, including but not limited to performance planning and expectations, employee and management coaching, etc.
- Ability to demonstrate a strong foundation in business fundamentals, measurement, and accompanying metrics
- Functional experience in compensation and leadership and development programs
- Ability to think strategically and translate into operational plans to make things happen
- Deep knowledge of State/Federal employment law across the US
Cleo is proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.