OVERVIEW:
The IT position will directly report the head of corporate operations. IT responsibilities include: Provide It support to over 100 in-house and remote employees, put systems in place to build the IT department as well as support the CISO.
RESPONSIBILITIES:
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- Provide IT support for in-house and remote employees via any means
- Provide and revoke access to the company used systems as needed (Systems Admin) and following established written procedures
- Lead IT onboarding sessions for new hires
- Manage software requests in Jira
- Manage and procure tech devices needed for the office. (This might include but is not limited to computers, audio/visual systems, and computer monitors)
- Set-up new hire computers using established procedures
- Put systems in place to help build the IT department
- Lend support in the implementation of new technologies or systems
- Lend support to the CISO when requested
- Deploy patches as directed
- Keep well-documented records of performed activities
REQUIREMENTS:
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- Have 5+ years of IT experience
- Have experience in implementing A/V systems
- Have implemented IT systems in the past
- Have experience as a G-suite admin
- Have experience with macOS and Windows
To be successful in this role you:
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- Must have good interpersonal skills
- Positive attitude
- Ability to communicate as well as understand and follow directions
- Great documentation ability
Bonus points for Certifications in:
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- CCNA
- A+
- Network+
- Linux+
- Security+
Cleo is proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.