Website Medbelle
Simpler, smarter, more personal healthcare for everybody.
ABOUT THIS ROLE
As the first digital hospital, we are rebuilding the healthcare experience from scratch. This is what allows us to provide patients with an outstanding level of care that we would love to experience ourselves.
Backed by renowned international investors, we are helping an ever-growing number of patients receive the highest quality of medical procedures the UK has to offer. To help us maintain this level of care, we need to expand our Culture & Talent team with highly motivated and passionate people who thrive in a fast-paced and dynamic work environment.
As a Senior Culture & Talent Manager, you will be a crucial part of fulfilling our mission to raise the standard of secondary care and make it accessible to all. You will contribute to our vision by taking care of our team so they can best take care of thousands of patients.
WHAT YOU WILL DO
- Be a very approachable and helpful main point of contact to proactively collect and implement the team’s feedback to maintain a positive mood
- Manage our team’s payroll and other processes including visas and relocation
- Own onboarding and offboarding of team members
- Diligently take care of organising our office & administration, as well as our contracts and relevant documentation in Personio, Lattice, Notion and Google Drive
- Manage and motivate your team: a Junior Culture & Talent Manager and our Office Manager
- Organise monthly team events and smaller Friday gatherings
- Manage our company benefits
- Facilitate organisational change and assist with the performance management and review process
- Own all general internal communication (company updates, our values, office updates, etc) and ensure the information flow is efficient
- Ensure our procedures comply with regulations and manage communication with public agencies and authorities (i.e. Agentur für Arbeit, Ausländerbehörde, etc)
- Uphold company policies to promote a healthy environment and own the escalation process & potential employee conflict solutions
- Develop and set up projects with the Head of Culture & Talent to whom you will report directly
WHO YOU ARE
- You speak and write German and English at a native level
- A minimum Bachelor’s degree or equivalent in Human Resources, (Organisational) Psychology, Business or a related field
- 5+ years of experience in People Operations, HR Admin or related field
- Exceptional communication and interpersonal skills and an ethical mindset, and thus able to advocate for our values internally
- Adept at problem-solving and conflict resolution
- Impeccable organisational skills
- Service- and result-driven work ethic
- High level of autonomy, proactiveness and ownership
- You are up-to-date with employment law and people operations best practices
- Experienced with Personio or similar HRIS
BONUS POINTS
- Experience in high-growth or later-stage start-ups
- Experience working with the Google Suite
WHAT WE OFFER
- Competitive salary
- A hybrid-remote working setup that allows for flexibility week by week as well as a 4-week per year fully remote allowance where our team can choose to work from anywhere in the world
- An Urban Sports Club membership provides our team with a flexible sports flat rate. The aim is to encourage people to lead a healthier and more active lifestyle by accessing over 1200 sports and wellness centres across Berlin
- A yoga-meditation sanctuary in our office and a subscription to Headspace Meditation App help our team to stress less, unwind and practice mindfulness
- Mindsurance mental health support subscription that allows each team member to have free consultations with therapists and psychologists for mental health signposting, recommendations and diagnosis
- German Lessons to help our team integrate and settle in Berlin better
- Independent Cultural Societies with generous budgets to organise events, meet-ups and cultural exchange evenings for themselves and the wider team
- Social Budgets for project lunches, department dinners or drinks with the team
- Corporate Discount Benefits that include innumerable subscriptions and discounts to brands, including fashion and technology
- Quarterly Awards to reward exemplary achievements and performances
- Regular team events including BBQs, Boat Parties, Stammtisch, Sports Days, Pub Quizzes, and annual team offsite and extravagant Summer and Christmas parties
- An Office brunch every Tuesday, Friday beers, wines and snacks and fortnightly Team Lunches to explore Kreuzberg’s culinary delights with our colleagues. Meanwhile, a selection of fresh fruit, snacks, fairtrade coffee and Yorkshire Tea is available in our kitchen every day. We also collaborate with local start-up GoTiger App to provide us with weekly rotations of exciting Asian food for your enjoyment throughout the week
THE APPLICATION PROCESS
Total duration: 1-2 weeks
We believe in giving everyone an equal chance. We want to find out if you have the necessary skills, independent of your background, gender, ethnicity, age etc. and take active steps to reduce any potential bias in our recruitment process.
- Screening: After you submit your application materials, we will review them to gauge if they meet our requirements. We aim to get back to you as soon as possible.
- Recruiter call: If you pass the initial screening, we will be in touch to schedule an initial video call. The goal of this initial video interview is to learn more about you and what you are looking for. This call is also an opportunity for you to learn more about Medbelle and the role so that we can both evaluate if there is a mutual fit.
- Hiring Manager interview: If this all goes well, we will be in touch to schedule a face-to-face interview with the Co-founder responsible for Culture & Talent, which will allow you to show how your experience will help you contribute to the role and department.
- Case study & presentation: If we both want to continue after that, then we will send you a brief case study that is related to your role. We would like for you to work on the case study in your own time and prepare a short presentation on it. We will then have another interview with you, where you present your case and we will do an in-depth interview and some additional casework. This should give both of us an opportunity to judge if we can see each other working together over the long term.
- Cultural Addition interview: Your final conversation with someone outside the Culture & Talent team will ensure that you will be a great addition to our entire team and will feel at home here.
- Reference calls: We will ask for the contact details of your prior manager and a direct report.
- Offer
ABOUT US
OUR TEAM
At Medbelle, we are building the digital hospital of the future.
We have been providing elective surgical procedures for thousands of patients since 2016 and have been building technology to fundamentally change how secondary care is delivered.
Our mission is extraordinarily ambitious: To build a digital hospital that provides better outcomes, better patient experience, lower costs, and a better provider experience. This can only be achieved if we rethink the provision of care, leveraging technology to
- Empower patients in managing their care
- Measure and optimise medical outcomes
- Reduce the healthcare cost by addressing the biggest inefficiencies
- Support healthcare staff to provide care with more ease
We started Medbelle in 2016 and have since assembled a team of doctors, digital experts, nurses, managers and programming boffs.
We are a team of all ages, beliefs, backgrounds and interests; there are musicians, artists, students, fitness fanatics, mothers and fathers.
Everyone is encouraged to fulfil their professional ambitions while making an impact for our patients and working towards a brighter future for healthcare.
50+ Medbellians
15+ Nationalities
1 Office dog
OUR CULTURE
Alone you go fast, together you go far: We celebrate strong individual performance – but we believe that it is only the first step towards success. Extraordinary results require that talented individuals collaborate, with strong opinions weakly held and with a shared commitment to do whatever is best to achieve our joint mission.
If this role, our mission, and our culture resonate with you then we would love to hear from you.
We are also open to general applications from extraordinary candidates.
If you want to learn more about us, here are some links to get you started:
Trustpilot: Best-rated medical provider in the UK – What our patients say.
Glassdoor: What our team members say.
Medbelle on TechCrunch.
At Medbelle, we strive daily to be as inclusive as possible, not just because it’s the right thing to do, but because it makes us stronger.
We will always celebrate you for, well, being you!
This means all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or age.