Head of Culture and Talent (m/f/d)

ABOUT THIS ROLE
As the first digital hospital, we are rebuilding the healthcare experience from scratch. This is what allows us to provide patients with an outstanding level of care that we would love to experience ourselves.

Backed by renowned international investors, we are helping an ever-growing number of patients receive the highest quality of medical procedures the UK has to offer. To help us maintain this level of care, we need to expand our Culture & Talent team with highly motivated and passionate people who thrive in a fast-paced and dynamic work environment.

As a Head of Culture & Talent, you will be a crucial part of fulfilling our mission to raise the standard of secondary care and make it accessible to all. You will contribute to our vision by hiring and enabling the best people to improve healthcare delivery in the UK and beyond. You will take care of our team so they can fully focus on caring for our patients and healthcare partners.

WHAT YOU WILL DO

• Work together with all departments to support our team of 50+ to stay mentally and physically healthy, happy, productive, and motivated while growing to 100 and beyond
• Own the internal public communication and design the information flow within the organisation
• Proactively collect and implement the team’s feedback
• Own our entire employee lifecycle from employer branding, recruitment, compensation structures, career growth, training, performance management, talent retention, to separation
• Drive our hiring plan in coordination with the management team and build a talent acquisition strategy that continually improves
• Ensure we maintain our system, contracts, employee records, and internal processes efficient and up-to-date
• Guarantee compliance with labour law, insurance, safety and other regulations
• Manage the Culture & Talent team budget, including company benefits, events, and training
• Design, implement and uphold company policies & processes to promote a healthy environment, including conflict resolution and disciplinary actions when necessary
• Drive the initiatives to ensure equality in the work environment
• Lead and scale the Culture & Talent team, ensure their well-being and growth, manage their OKRs, and own the team’s development towards the department’s vision
• Develop Culture & Talent projects with the Founder to whom you will report directly

WHO YOU ARE

• You speak and write German and English at a native level
• You have 8+ years of experience in People Operations, HR
• Talent Acquisition etc and have gained first-hand experience in recruiting and personnel management
• You have studied HR, (Organisational) Psychology, Business / Economics or similar
• You have extensive experience with an HRIS, an ATS and Linkedin
• You are fully conversant and up-to-date with all aspects of employment law and HR best practices
• You have experience shaping compensation and incentive structures
• You are a highly skilled communicator who can advocate our values both internally and externally
• You are dedicated to equal employment opportunities
• You are a naturally empathetic and caring person who enjoys working in and taking ownership of a team environment
• You have excellent people and conflict-resolution skills
• You are a self-driven person who takes pride in your work.
• You solve problems proactively, analytically finding the root causes and improving our processes accordingly
• You have strong business acumen and are able to balance business needs with candidates and team experience
• You possess impeccable prioritisation and organisational skills and have excellent attention to detail
• You are excited about our vision and enjoy exciting others about it as well
• You have worked in 3+ companies

BONUS POINTS

• Experience in high-growth or later-stage start-ups

WHAT WE OFFER

• Competitive salary, benefits and holiday allowance
• A hybrid-remote working setup that allows for flexibility week by week (as well as a 4-week per year fully remote allowance where our team can choose to work from anywhere in the world (with a stable internet connection!)
• An Urban Sports Club (All-sports-in-one) membership which provides our team with a flexible sports flat rate. The aim is to encourage people to lead a healthier lifestyle by providing access to over 1200 sports and wellness centres across Berlin
• A yoga-meditation sanctuary in our office and a subscription to Headspace Meditation App help our team to stress less, unwind and practice mindfulness
• Mindsurance mental health support subscription that allows each team member to have free consultations with therapists and psychologists for mental health signposting, recommendations and diagnosis
• Employee Training & Development budget to help you continuously learn and grow
• German Lessons to help our team integrate and settle in Berlin better
• Independent Cultural Societies with generous budgets to organise events, meet-ups and cultural exchange evenings for themselves and the wider team
• Social Budgets for project lunches, department dinners or drinks with the team
• Corporate Discount Benefits that include innumerable subscriptions and discounts to brands, including fashion and technology
• Quarterly Awards to reward exemplary achievements and performances
• Regular team events including BBQs, Boat Parties, Stammtisch, Sports Days, Pub Quizzes, and annual team offsite and extravagant Summer and Christmas parties
• An Office brunch every Tuesday, Friday beers, wines and snacks and fortnightly Team Lunches to explore Kreuzberg’s culinary delights with our colleagues. Meanwhile, a selection of fresh fruit, snacks, fairtrade coffee and Yorkshire Tea is available in our kitchen every day. We also collaborate with local start-up GoTiger App to provide us with weekly rotations of exciting Asian food for your enjoyment throughout the week

THE APPLICATION PROCESS
Total duration: 1-2 weeks

We believe in giving everyone an equal chance. We want to find out if you have the necessary skills, independent of your background, gender, ethnicity, age etc. and take active steps to reduce any potential bias in our recruitment process. 

1. Screening: After you submit your application materials, we will review them to gauge if they meet our requirements. We aim to get back to you as soon as possible.
2. Recruiter call: If you pass the initial screening, we will be in touch to schedule an initial video call. The goal of this initial video interview is to learn more about you and what you are looking for. This call is also an opportunity for you to learn more about Medbelle and the role so that we can both evaluate if there is a mutual fit.
3. Hiring Manager interview:  If this all goes well, we will be in touch to schedule a face-to-face interview with the Co-Founder responsible for Culture & Talent, which will allow you to show how your experience will help you contribute to the role and department.
4. Case study & presentation: If we both want to continue after that, then we will send you a brief case study that is related to your role. We would like for you to work on the case study in your own time and prepare a short presentation on it. We will then have another interview with you, where you present your case and we will do an in-depth interview and some additional casework. This should give both of us an opportunity to judge if we can see each other working together over the long term.
5. Cultural addition interview: Your final conversation with someone outside the Culture & Talent team will ensure that you will be a great addition to our entire team and will feel at home here. 
6. Reference calls: We will ask for the contact details of your prior manager and a direct report.
7. Offer

Ideal start date: as soon as possible

ABOUT US
OUR TEAM

At Medbelle, we are building the digital hospital of the future.
We have been providing elective surgical procedures for thousands of patients since 2016 and have been building technology to fundamentally change how secondary care is delivered. 

Our mission is extraordinarily ambitious: To build a digital hospital that provides better outcomes, better patient experience, lower costs, and a better provider experience. This can only be achieved if we rethink the provision of care, leveraging technology to

• Empower patients in managing their care
• Measure and optimise medical outcomes
• Reduce the healthcare cost by addressing the biggest inefficiencies
• Support healthcare staff to provide care with more ease

We started Medbelle in 2016 and have since assembled a team of doctors, digital experts, nurses, managers and programming boffs.
We are a team of all ages, beliefs, backgrounds and interests; there are musicians, artists, students, fitness fanatics, mothers and fathers.

Everyone is encouraged to fulfil their professional ambitions while making an impact for our patients and working towards a brighter future for healthcare.

50+ Medbellians
15+ Nationalities
1 Office dog

OUR CULTURE
Alone you go fast, together you go far: We celebrate strong individual performance – but we believe that it is only the first step towards success. Extraordinary results require that talented individuals collaborate, with strong opinions weakly held and with a shared commitment to do whatever is best to achieve our joint mission.

If this role, our mission, and our culture resonate with you then we would love to hear from you.
We are also open to general applications from extraordinary candidates.

If you want to learn more about us, here are some links to get you started:
 
Trustpilot: Best-rated medical provider in the UK – What our patients say.
Glassdoor: What our team members say.
Medbelle on TechCrunch.

At Medbelle, we strive daily to be as inclusive as possible, not just because it’s the right thing to do, but because it makes us stronger.
We will always celebrate you for, well, being you!
This means all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or age.