Site Reliability Engineer

We are Ro, a mission-driven healthcare technology company reinventing the way the healthcare system works. As a Site Reliability Engineer, you will work closely with the engineering team to maintain and create Ro’s ultra-scalable and highly reliable software system.

At Ro, you will build technology to help people become a healthier version of themselves, turn physicians into better healthcare professionals and power our increasingly complex operations and fulfillment logistics.

What You’ll Do

• • Own end-to-end availability and performance of RO production systems
  • Design infrastructure that provides high levels of scalability, reliability, performance, while balancing security, maintainability, and operational excellence
  • Bring composure to mission-critical events and lead others through structured and thoughtful responsesLead by example, establish credibility by leveraging your technical experience to mentor and coach SREs
  • When needed, you have the troubleshooting and debugging skills to identify and correct environment issues
  • Know when to innovate and when to prioritize existing technology and infrastructure debt, and have the experience to build and execute a plan while the “car is moving”

What You Bring to the Engineering Team

• • 3+ years as a lead engineer on a production operations or SRE team
  • 5+ years working in a DevOps style environment
  • Have worked with cloud and container technologies such as AWS and Docker
  • Systems configuration management, orchestration, and infrastructure as code with tools such as Chef and Terraform
  • Demonstrated ability to deliver solutions that are easily maintainable, understandable and diagnosable
  • Strong communication skills and ability to work effectively across multiple business and engineering teams
  • Demonstrated ability to deliver results on time with high quality
  • Belief that a team working well together is truly smarter than the single smartest person on that team
  • Preference for working in a fast-moving environment, desire to challenge the status quo of how things are done

Bonus Points for

• • Startup experience
  • You have experience in working in HIPAA environment
  • You like speaking in public about what you’re working on

Benefits + Perks

• • Full medical, dental, and vision insurance + OneMedical membership
  • Healthcare and Dependent Care FSA
  • Commuter benefits
  • 401(k)
  • Unlimited PTO
  • Fitness reimbursement
  • Paid maternity/parental leave
  • A never-ending supply of office snacks + coffee
  • The cutest office dog you’ve ever seen

We welcome qualified candidates of all races, creeds, genders and sexuality to apply.

We are Ro, a mission-driven healthcare technology company where doctors, pharmacists and engineers are working together to reinvent the way the healthcare system works. So it works better for everyone–providers and patients alike. We promise to make the complicated straightforward. The expensive affordable. And the frustrating delightful.

By tearing down the walls and bringing providers and patients together in one place, we’re making it easier and more affordable for millions of people to get personalized treatment, get healthy and get back to living the lives they dream about.

Ro is backed by some of the best investors in the world. Our investors have also backed Warby Parker, Harry’s, Stripe, Oscar, and PillPack.