• Full Time
  • Vilnius
  • Applications have closed

Website flotracker Flo

AI-driven women's health platform. Chosen by 143M women worldwide. Take full control of your health with Flo.

Flo is the most popular health & fitness app globally, used by 190+ million women around the world, with 41 million monthly active users.

At Flo, we’ve created a unique mobile product to help women put themselves first. Using the power of data science, AI, and the knowledge of 80+ medical experts, Flo supports women during their entire reproductive lives and provides curated cycle and ovulation tracking, personalized health insights, expert tips, and a private community to share questions and concerns.

Our Support team helps our users by answering their questions and solving issues that they have. We support our users by e-mail only, so no need to hang on the phone for the whole day!
What you’ll be doing:
  • Responding to user requests about the app usage in a timely and accurate way via email;
  • Escalating issues to the engineering team;
  • Identifying and analyzing user needs to provide insights to the product team
What we’re looking for:
  • Excellent command of English is a must
  • Knowledge of one more foreign language will be a plus
  • Strong communication and problem-solving skills
  • Patience and an ability to handle stress
  • Love of modern technologies

We’ll be happy to learn more about you, your skills, experience and reasons for the interest in this position from your cover letter

Benefits:

  • Fully paid sick leave
  • ERGO Private medical insurance
  • 75 EUR gross per month budget for flexible benefits
  • 25 working days of annual holidays
  • Hybrid working environment
  • State of the art parental policies (6 months of fully paid maternity leave and 1 month of fully paid paternity leave)

A monthly salary base for this position in Vilnius, Lithuania starts from 1050 € to 1400 € gross per month.

Reward:

The strength of Flo is built on the capability of its talent. In recognition of this we offer:

  • Top of the market salaries
  • Career growth, progression and promotion opportunities
  • Eligibility for annual salary increases
  • Company equity grants through Flo’s employee share option plan (ESOP) eligible to all employees

Flo is an international team of highly skilled top talent. We have ambitious and challenging objectives and are committed to granting our team the freedom to explore. Our core cultural values are based on engaging teamwork, continuous improvement, and smart transparency. Our mission fuels our everyday work, and we’re proud of the impact we’re making.

Build the future of women’s health with us.